Netstar is very ***********

Netstar call center is very ***********. I phoned to let them know I will be selling my car and requested for the tracking device to be removed and fitted in my new car. The person who assisted me told me they do not encourage re-fitments, he advised me to get a new device fitted which would be the same price as a re-fitment and will be added to the existing contract. 2 months later I’m still waiting and I’m being charged the monthly fee for a car I don’t own anymore. I’ve made countless call to the call center with no assistance at all.