SM
Sinenhlanhla M
1 reviews | Active since Sept 2011
29 Apr 2021, 19:12
Netstar is useless. STAY AWAY FROM THEM FOR YOUR SANITY
Again you had promised you would deal with this but didnt.
You have been debiting the WRONG DATE in my account. Then when YOU didnt get the money you sent me to debt collectors THE MONTH HAS NOT EVEN YET FINISHED so why exactly am I being harassed by your debt collectors. Even after I HAVE ACTUALLY PAID YOU!
It seems to me that this is going to be a horrible relationship. I want to cancel my subscription because from month 1 you have been making mistakes that have COST ME MONEY. nobody is accountable. All I get is harassment from your people. Yet I called 3 times for my debit date to be changed AT MY OWN COST. I have an unpaid Debit BECAISE YOU DEBITED ON THE WRONG DATE. how on earth would you be able to find my car if it was ******.
I'm actually taking you to the ombusman. You have not kept your part of the deal and as a consumer I have the right to cancel this ******* relationship!
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
30 Apr 2021, 17:34Good Day Sinenhlanhla,
Thank you for your inquiry,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Thank you for your inquiry,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Netstar's reply30 Apr 2021, 17:34
Official
Good Day Sinenhlanhla,
Thank you for your inquiry,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
Thank you for your inquiry,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Best regards,
Netstar
SM
Sinenhlanhla M's updateReviewer Update
30 Apr 2021, 23:02I eagerly await this 'reach out' I hope by then you would have downloaded the phone conversations and thus informed of everything I have discussed with your consultants before speaking to me. I hope also by then you will have a solution to release me from a contract you have failed to uphold. How can I twist you to find my car when you fail to us the correct debit date to get yourself paid as a service provider. You have now made it my responsibility to ensure you get paid otherwise you will send your debt collectors to harass me. Shame on you! Please read the consumer protection act!
SM
Sinenhlanhla M's update30 Apr 2021, 23:02
Reviewer Update
I eagerly await this 'reach out' I hope by then you would have downloaded the phone conversations and thus informed of everything I have discussed with your consultants before speaking to me. I hope also by then you will have a solution to release me from a contract you have failed to uphold. How can I twist you to find my car when you fail to us the correct debit date to get yourself paid as a service provider. You have now made it my responsibility to ensure you get paid otherwise you will send your debt collectors to harass me. Shame on you! Please read the consumer protection act!
SM
Sinenhlanhla M's updateReviewer Update
30 Apr 2021, 23:03 eagerly await this 'reach out' I hope by then you would have downloaded the phone conversations and thus informed of everything I have discussed with your consultants before speaking to me. I hope also by then you will have a solution to release me from a contract you have failed to uphold. How can I trus you to find my car when you fail to use the correct debit date to get yourself paid as a service provider. You have now made it my responsibility to ensure you get paid otherwise you will send your debt collectors to harass me. Shame on you! Please read the consumer protection act!
SM
Sinenhlanhla M's update30 Apr 2021, 23:03
Reviewer Update
eagerly await this 'reach out' I hope by then you would have downloaded the phone conversations and thus informed of everything I have discussed with your consultants before speaking to me. I hope also by then you will have a solution to release me from a contract you have failed to uphold. How can I trus you to find my car when you fail to use the correct debit date to get yourself paid as a service provider. You have now made it my responsibility to ensure you get paid otherwise you will send your debt collectors to harass me. Shame on you! Please read the consumer protection act!
SM
Sinenhlanhla M's updateReviewer Update
30 Apr 2021, 23:05I paid you. Get your debt collectors off my back. I would understand if they started calling me tomorrow 01 May 2021. How do you send them off me on the same month of payment. You are disgusting!
SM
Sinenhlanhla M's update30 Apr 2021, 23:05
Reviewer Update
I paid you. Get your debt collectors off my back. I would understand if they started calling me tomorrow 01 May 2021. How do you send them off me on the same month of payment. You are disgusting!
SM
Sinenhlanhla M's updateReviewer Update
30 Apr 2021, 23:06Also for your own fault! Your consultants made the fault TWICE not me. Why should I suffer. Do you even know the amount of anxiety you cause by getting your Bulldogs to call me in between meetings. I am a mom with kids. When people leave so many missed calls it should be n ambulance taking my child to hospital not for a mere 220. You are a disgusting company!!! Seis
SM
Sinenhlanhla M's update30 Apr 2021, 23:06
Reviewer Update
Also for your own fault! Your consultants made the fault TWICE not me. Why should I suffer. Do you even know the amount of anxiety you cause by getting your Bulldogs to call me in between meetings. I am a mom with kids. When people leave so many missed calls it should be n ambulance taking my child to hospital not for a mere 220. You are a disgusting company!!! Seis