MM
Makgopole M

1 reviews | Active since Jan 2017

08 May 2026, 11:37

Netstar is useless

This is the worse tracking company that has the most useless team. I almost died waiting for their help and they don't even try to follow up

0
Replies (2)
Netstar
Netstar's reply08 May 2026, 11:52
Official
Good day Makgopole,

We are truly sorry to hear about your experience and sincerely apologize for the distress and frustration this has caused you.

Your safety is of the utmost importance to us, and it is very concerning to learn that you felt unsupported during such a critical situation. This is not the level of service we strive to deliver.

We would like to investigate this matter urgently, including the response and follow-up on your case, to understand what went wrong and ensure corrective action is taken.

Thank you for bringing this to our attention. We remain committed to resolving this matter as a priority.

Kind regards,
Netstar
Netstar
Netstar's reply11 May 2026, 17:08
Official
 Good day Makgopole,

Please note that we tried to make contact with you to no avail.
Kindly advise on a convenient time to contact you.
Kind regards,
Netstar