CD
Cindy D

1 reviews | Active since Apr 2023

18 Oct 2024, 08:12

Netstar is useless!

Netstar is useless! I sold my car and have tried to cancel the Netstar service since January. All that has happened is that they've turned me over to their lawyers who send me harassing messages and threats. Why should I pay for a service that benefits the stranger who bought my car?? I have requested my Netstar contract to be emailed to me but I receive no communication in return.

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Replies (2)
Netstar
Netstar's reply18 Oct 2024, 08:33
Official
Hi Cindy

Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.

Kind regards,
Netstar
Netstar
Netstar's reply18 Oct 2024, 12:23
Official
Good day Cindy

Kindly note that our retentions department tried to make contact with you to no avail. Please advise on the convenient time to contact you.

Kind regards,
Netstar