JM
Joel M

1 reviews | Active since Aug 2018

06 Sept 2021, 14:52

NETSTAR IS TRYING TO RIP ME OFF

Netstar is trying to rip me off, i took an insurance with Budget which included a tracking device in May 2020, i cancelled the insurance in May 2021 as the premiums were increased to an amount i could not afford. I was not made aware that Netstar would continue to charge me separately, i sent a letter of cancellation to netstar on 23 July 2021 to no response.

Netstar deducted money from my account again in August, i sent another communication to cancel and get a refund to a response that i am locked into the contract until 2023-05-27 or i have to pay a cancellation fee of amount R1003.83.

I do not have any agreement with Netstar, i did not sign any contract nor give them permission to debit money from my account. Budget insurance was the initiator and they should be liable.

PLEASE CANCEL WHATEVER CONTRACT YOU HAD WITH BDGET, REMOVE YOUR DEVICE AND REFUND ME!!!

0
Replies (2)
Netstar
Netstar's reply06 Sept 2021, 15:23
Official
Good day Joel,

Thank you for bringing this matter to our attention.

We will contact you to assist.

Kind regards,
Netstar
JM
Joel M's update09 Sept 2021, 11:12
Reviewer Update
Netstar

I am still waiting for you to contact me.