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ricardo D

1 reviews | Active since Dec 2013

05 Feb 2024, 12:40

Netstar is the worst!!! Prepare to be deducted even when you cancel.

Netstar is the worst!!! Prepare to be deducted even when you cancel.

I have cancelled Netstar 5 months ago, and to date I am still being debited, after numerous emails and calls to their call cutting agents, to the **** Ill call you backs....

These people dont take us customers seriously...

Please dont use them... unless you like wasting money

0
Replies (8)
Netstar
Netstar's reply05 Feb 2024, 12:50
Official
Good day Ricardo,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to the relevant department for further assistance. 

Kind Regards 
Netstar 
Netstar
Netstar's reply05 Feb 2024, 14:24
Official
Good day Ricardo, 

Please note contact was made with the account holder with no avail. Please provide with a convenient time that we can make contact with the account holder. 

Kind regards
Netstar 


Netstar
Netstar's reply05 Feb 2024, 14:24
Official
Good day Ricardo, 

Please note contact was made with the account holder with no avail. Please provide with a convenient time that we can make contact with the account holder. 

Kind regards
Netstar 


Netstar
Netstar's reply05 Feb 2024, 14:26
Official
Good day Ricardo, 

Please note contact was made with the account holder with no avail. Please provide with a convenient time that we can make contact with the account holder. 

Kind regards 
Netstar 

Netstar
Netstar's reply05 Feb 2024, 14:38
Official
Good day Ricardo, 

Please note contact was made with the account holder with no avail. Please provide with a convenient time that we can make contact with the account holder. 

Kind regards 
Netstar 

Netstar
Netstar's reply05 Feb 2024, 14:59
Official
Good day Ricardo, 

We are pleased  to see the relevant department has sent an email regarding your query. Should you require further assistance pertaining this  matter please reply to the email. 

Kind regards 
Netstar 
rD
ricardo D's update29 Apr 2024, 20:51
Reviewer Update
Good day, this matter has come up again how many times do I explain the same thing to *********** people?
Netstar
Netstar's reply30 Apr 2024, 16:53
Official
Good day Ricardo 

We will look into this and contact you to further assist. 

Regards 
Netstar