1 reviews | Active since Jan 2021
NETSTAR IS TAKING MONEY FROM MY ACCOUNT WITHOUT AUTHORIZATION.
I purchased a car at Hyundai Wonderboom in October 2024. I was told that the tracker for the car would be part of the installment that I pay. I was surprised to get a debit order of R345 that I did not authorize from Netstar and when I contacted them I was told I was paying for add-ons that I did not consent to. I never gave my bank details to Netstar because I do not pay them directly for the tracket the dealership that. They accessed my bank accounts without authorization and took funds from my account. I called and explained that I did not add anything to my existing tracker and was told that it would be canceled but I am receiving messages every day of them demanding money from me. Be careful when taking a service from them because they will say you added things you did not.
Thank you for flagging this serious matter with us. We are sorry for the experience you had.
Please note our Internal Team will contact you for assistance.
Kind Regards,
Netstar
Thank you for flagging this serious matter with us. We are sorry for the experience you had.
Please note our Internal Team will contact you for assistance.
Kind Regards,
Netstar
