SM
Siyabulela M

1 reviews | Active since Apr 2016

14 Mar 2023, 12:13

NETSTAR IS SHADY

I would like to complain and report Netstar, and just make people are aware that something is not right with this company. I purchased a vehicle and Decided to go ahead and let the dealer install netstar on my car which i paid 1500+. No one from Netstar contacted me to ask WHICH PLAN I AM GING WITH OR MY BANKING DETAIL. BEGINING ON FEBRUARY 2023 NETSTAR DECIDED TO ACTIVATE THE TRACKER ON MY CAR WITHOUT COMMUNICATING WITH ME. I CALLED THEM SPOKE TO THEIR MULTIPLE AGENTS WHO ARE VERY UNPROFESIONAL, I ADVISED THEM AND ENQUIRED WHY WAS IT ACTIVATED, I DID NOT APPROVE THAT NOR CHOSE OR PLAN AND GAVE YOU MY DETAILS. MONTHEND OF FEB THEY DEDUCTED R448 FROM MY ACCOUT!!! HOW DID YOU GET MY BANKING DETAILS, WHAT YOU DID IS *******? WHERE DID YOU GET MY DETAILS, I AM GOING TO REPORT THIS AND TAJE IT FURTHER AS IT A ****EN CRIME. NO ONE CALLED ME REGARDING THE CALL I LOGGED, I WAS TOLD IT WOULD BE INVESTIGATED AND NO ONE CALLED ME. WHO CHOSE THE PLAN FOR ME? CAUSE I DID NOT!!!!!!!! WHO APPROVED ACTIVATING AND CHOSE THAT PLAN FOR ME? THIS COMPANY IS SHADY AND I WANT THOSE ANSWERS BECAUSE WHAT YOU DID IS ******* AND A CRIME!

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Replies (1)
Netstar
Netstar's reply14 Mar 2023, 12:28
Official
Good day 

Thank you for taking the time to contact us. We apologize for the service you have received, and would like the opportunity to assist you. Please note one of our consultants will make contact with you.

Kind regards 
Netstar 

Best regards,