JM
Joshua M
1 reviews | Active since Jun 2020
09 Feb 2024, 08:28
Netstar is ripping m...
Netstar is ripping me off they've been debating double amount for my tracking device I've explained to them several times about this issue but they don't want to listen to me last month they canceled the other tracking device but I have to pay for their error I wouldn't recommend them to anyone
Helpful (0)
Replies (14)0
Replies (14)Netstar's replyOfficial
09 Feb 2024, 09:09Hi Joshua
Thank you for flagging this matter with us.
Kindly note that this matter has been escalated for assistance.
Kind regards,
Netstar
Thank you for flagging this matter with us.
Kindly note that this matter has been escalated for assistance.
Kind regards,
Netstar
Best regards,
Netstar's reply09 Feb 2024, 09:09
Official
Hi Joshua
Thank you for flagging this matter with us.
Kindly note that this matter has been escalated for assistance.
Kind regards,
Netstar
Thank you for flagging this matter with us.
Kindly note that this matter has been escalated for assistance.
Kind regards,
Netstar
Best regards,
Netstar's replyOfficial
09 Feb 2024, 15:02Hi Joshua
Kindly be advised that we tried to make contact with you to no avail.
Please advise on the convenient time or alternative number to reach you.
You may contact us on ***
Kind regards,
Netstar
Kindly be advised that we tried to make contact with you to no avail.
Please advise on the convenient time or alternative number to reach you.
You may contact us on ***
Kind regards,
Netstar
Best regards,
Netstar's reply09 Feb 2024, 15:02
Official
Hi Joshua
Kindly be advised that we tried to make contact with you to no avail.
Please advise on the convenient time or alternative number to reach you.
You may contact us on ***
Kind regards,
Netstar
Kindly be advised that we tried to make contact with you to no avail.
Please advise on the convenient time or alternative number to reach you.
You may contact us on ***
Kind regards,
Netstar
Best regards,
JM
Joshua M's updateReviewer Update
09 Feb 2024, 15:33You can call now am available
JM
Joshua M's update09 Feb 2024, 15:33
Reviewer Update
You can call now am available
JM
Joshua M's updateReviewer Update
09 Feb 2024, 15:34Am available now call
JM
Joshua M's update09 Feb 2024, 15:34
Reviewer Update
Am available now call
JM
Joshua M's updateReviewer Update
10 Feb 2024, 10:34Netstar promised to resolve my double payments issue I've been waiting nothing happened coming to double payments they're very quick but coming to resolving issues nowhere to be found
JM
Joshua M's update10 Feb 2024, 10:34
Reviewer Update
Netstar promised to resolve my double payments issue I've been waiting nothing happened coming to double payments they're very quick but coming to resolving issues nowhere to be found
Netstar's replyOfficial
12 Feb 2024, 14:32Hi Joshua
We are pleased to see that you were contacted.
Should you need further assistance, please don't hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you were contacted.
Should you need further assistance, please don't hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
Netstar's reply12 Feb 2024, 14:32
Official
Hi Joshua
We are pleased to see that you were contacted.
Should you need further assistance, please don't hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to see that you were contacted.
Should you need further assistance, please don't hesitate to reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
JM
Joshua M's updateReviewer Update
12 Feb 2024, 14:50I was contacted but the issue has not been resolved am not happy with what's happening here totally wrong that guy Regan moodly says I must pay how can I pay for your mistakes because I told you guys long ago that there's a mistake I've been charged for 2 tracking device that's they've canceled the other one but now I have to be billed for it never it won't happen that one
JM
Joshua M's update12 Feb 2024, 14:50
Reviewer Update
I was contacted but the issue has not been resolved am not happy with what's happening here totally wrong that guy Regan moodly says I must pay how can I pay for your mistakes because I told you guys long ago that there's a mistake I've been charged for 2 tracking device that's they've canceled the other one but now I have to be billed for it never it won't happen that one
Netstar's replyOfficial
12 Feb 2024, 15:07Good day Joshua
Kindly be advised that Ragen is in communication with the account's main subscriber and is awaiting her email response for further assistance.
Regards
Netstar
Kindly be advised that Ragen is in communication with the account's main subscriber and is awaiting her email response for further assistance.
Regards
Netstar
Best regards,
Netstar's reply12 Feb 2024, 15:07
Official
Good day Joshua
Kindly be advised that Ragen is in communication with the account's main subscriber and is awaiting her email response for further assistance.
Regards
Netstar
Kindly be advised that Ragen is in communication with the account's main subscriber and is awaiting her email response for further assistance.
Regards
Netstar
Best regards,
JM
Joshua M's updateReviewer Update
12 Feb 2024, 15:25Ragan is insisting that my wife must pay that amount that's why my gave him my email address so he has emailed us the statement then we explained to him what's going on so he doesn't respond to us because that amount I won't pay it I can't pay for 2 tracking device whereas I was told once the panic button one will replace the other that's why last month it was canceled
JM
Joshua M's update12 Feb 2024, 15:25
Reviewer Update
Ragan is insisting that my wife must pay that amount that's why my gave him my email address so he has emailed us the statement then we explained to him what's going on so he doesn't respond to us because that amount I won't pay it I can't pay for 2 tracking device whereas I was told once the panic button one will replace the other that's why last month it was canceled
Netstar's replyOfficial
12 Feb 2024, 15:35Good day Joshua,
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,
Netstar's reply12 Feb 2024, 15:35
Official
Good day Joshua,
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,
JM
Joshua M's updateReviewer Update
12 Feb 2024, 15:46Am tired now if netstar can't fix this issue they must inform me quickly so that I can look for other tracking companies because I won't agree to be ****** like that when it's time to debit their very quick but when coming to issues they drag their feet
JM
Joshua M's update12 Feb 2024, 15:46
Reviewer Update
Am tired now if netstar can't fix this issue they must inform me quickly so that I can look for other tracking companies because I won't agree to be ****** like that when it's time to debit their very quick but when coming to issues they drag their feet
Netstar's replyOfficial
12 Feb 2024, 15:50Good day Joshua,
Kindly note that the matter has been escalated to the relevant department for further assistance.
Kind Regards,
Netstar
Kindly note that the matter has been escalated to the relevant department for further assistance.
Kind Regards,
Netstar
Best regards,
Netstar's reply12 Feb 2024, 15:50
Official
Good day Joshua,
Kindly note that the matter has been escalated to the relevant department for further assistance.
Kind Regards,
Netstar
Kindly note that the matter has been escalated to the relevant department for further assistance.
Kind Regards,
Netstar
Best regards,
JM
Joshua M's updateReviewer Update
12 Feb 2024, 15:56That relevant department your talking about is the one that says I must pay and it won't happen that now am beginning to regret taking netstar I should have looked for another company that won't ****** me like that this issue has been dragging for long now this has to stop
JM
Joshua M's update12 Feb 2024, 15:56
Reviewer Update
That relevant department your talking about is the one that says I must pay and it won't happen that now am beginning to regret taking netstar I should have looked for another company that won't ****** me like that this issue has been dragging for long now this has to stop
Netstar's replyOfficial
12 Feb 2024, 16:04Hi Joshua,
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,
Netstar's reply12 Feb 2024, 16:04
Official
Hi Joshua,
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Thank you for the reply. Please note the matter has been escalated to the relevant department for further assistance.
Kind regards
Netstar
Best regards,
