DK
Donald K
1 reviews | Active since Feb 2026
17 Feb 2026, 22:59
Netstar is PROBLEMATIC
Netstar is PROBLEMATIC. Their accounting department can't keep things straight and they give varying amounts. There have been times when I got an alert from them and when I tried to respond I was blocked from replying on the app, but no one called me to ask if I was ok. - I even opened a case with their company weeks ago and they don't even have the decency to respond. - They gave me bad information about how much an emergency button would cost. I was overcharged R 295 for the emergency button and they refuse to respond to me. They always say they will look into it and leave it there. - Think twice before joining this company. - Just try to get out of a contract and it will cost you thousands.
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Replies (1)Netstar's replyOfficial
18 Feb 2026, 06:58Good day Donald
Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you
Regards
Netstar
Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you
Regards
Netstar
Netstar's reply18 Feb 2026, 06:58
Official
Good day Donald
Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you
Regards
Netstar
Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you
Regards
Netstar
