DK
Donald K

1 reviews | Active since Feb 2026

17 Feb 2026, 22:59

Netstar is PROBLEMATIC

Netstar is PROBLEMATIC. Their accounting department can't keep things straight and they give varying amounts. There have been times when I got an alert from them and when I tried to respond I was blocked from replying on the app, but no one called me to ask if I was ok. - I even opened a case with their company weeks ago and they don't even have the decency to respond. - They gave me bad information about how much an emergency button would cost. I was overcharged R 295 for the emergency button and they refuse to respond to me. They always say they will look into it and leave it there. - Think twice before joining this company. - Just try to get out of a contract and it will cost you thousands.

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Replies (1)
Netstar
Netstar's reply18 Feb 2026, 06:58
Official
Good day Donald 

Thank you for bringing this to our attention, we have noted your query and will look into it to further assist. A consultant will contact you

Regards 
Netstar