Netstar is ****ming me and it's affecting my credit score

My name is Thembi Mnguni I'm extremely disgusted with Netstar service. I don't understand if they are ****mers or what. 2019 I bought a Hyundai grand i10 & dey had 2 yrs contract wit Netstar. Same year 2019 it was a Saturday someone took my car without my permission from Northern Cape to Soweto. I called Netstar & dey claimed dey couldn't find signal maybe dat person parked my car in de bushes, so dats de reason dey couldn't track it. I kept on calling dem de whole nite & dey couldn't help me.

On Sunday de person called me & told me my car is on soweto. But strange Netstar couldn't see my car moving until it got to soweto. Dey didn't bother to call me & check wit me till Tuesday morning dats when dey called & ask me if I managed to find my car? I didn't understand their question bcos they are de ones who wr suppose to trace my car. I told dem dat as dey were claiming dat my car was in de bush dat was a lie my car was in de road to soweto. Dey said their device has a problem so dey will come change it. They came & installed new 1 unfortunately after 3 days I tested it & it was faulty as well.

I told dem dat I lost trust in dem & after dis 2 yrs contract I want nothing to do wit dem. I escalated de matter & wanted proof of end of contract in writing. Dey send it & dey said 2021 September it will be de end of contract.

I got my self car track & de installed their device & I was happy wit their service. I was so surprised I've got messages dat I'm owing Netstar after our contract ended & they busy calling me & debiting my account. I don't know why bcos their device is no longer in my car. I ended up going to their head office & they promised to sort dis out but dey didn't, till today I'm being harassed by Netstar dey debit my account & I end up reversing dat money & clearly dat is affecting my credit score. I need assistance with clearing these debit orders by Netstar as I'm no longer their client and I my account with them was up to date till the end of the contract.