MS
Maria S

1 reviews | Active since Aug 2021

07 Aug 2025, 13:38

NETSTAR IS HARASSING PEOPLE

Netstar is harassing me about a cancelation fee.I was at Netstar for more then 3 years.Netstar phone me and said,there is somthing wrong with te tracker.They said a new one must been installed.I tolded them,nothing is wrong with my tracker.I can see on my app. It was working fine.So Netstar did came and install a new tracker.Not on my request.Before i sold the vehicle i phone Dotsure to cancel and i phoned Netstar to cancel. After a viewweeks Netstar call and say i own over a R1000 ,and they taking money out of my account without consulting me.After i canceled them.Now 10 people is phoneing me every week and ask for there money.Netstar just phoned me now.Last week people from a collection company called me.And harassing me.I have my email were i canceled Netstar.But they are stil going on and on.I did tell them,they have no authority to take money out of my account.And this is not on me.I did my part to canceled and Netstar did not phoned me to say eneything.So yes people be carefull for Netstar.They are not for you if you decide to leave them. NETSTAR STOP HARASSING ME

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Replies (3)
Netstar
Netstar's reply07 Aug 2025, 13:45
Official
Good day Maria, 

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note conatct will be made with the account holder for further assistance.

Kind regards 
Netstar 
MS
Maria S's update14 Aug 2025, 17:33
Reviewer Update
I was at a funeral.I cant sit and wait the whole day for netstar to phone.
Again your are bulling my son,after he gave you consent to talk to me,his mother.
You told me the tracker was still active since last year November i send an email to cancel.
Now you want R4000 for what????My son sold the vehicle,if the tracker is still active,then you can see were the vehicle is.Go take out the tracker.
Stop bulling us.There is a law against bulling people.
I Have canceld last year.
I am going tonmake a tik tok video aswell,so the the South africans can see,how we as people are treated after you cancel with netstar.This is unexpected.NETSTAR DO NOT HAVE AUTHORITY TO TAKE MONEY OUT OF MY ACCOUNT.I canceled with netstar.They have confirmed they got the cancelation email.
Netstar
Netstar's reply15 Aug 2025, 11:46
Official
Good day Maria 

Please be advised that our consultants have communicated with the account holder (your son) via email and they are in correspondence to resolve this matter. 

Regards 
Netstar