TS
Thando S
1 reviews | Active since May 2018
10 Jun 2019, 15:30
Netstar is **********
On the 23 of April I cancelled my netsar contract due to financial and other reasons then they told me the cancellation fee was going to be R972 I therefore explained to them that due to one of the reasons I'm cancelling my contract I won't be able to pay the full amount, if they could maybe allow me to pay it in 2 months and they refused and as I had told them their debit order bounced, now I receive a new statement they added another amount after I cancelled their service and have handed over my account. Netstar is not a peoples company, it rips people off and they do not notify you of the terms and conditions when they offer you the contract. I'm very unhappy.
Helpful (0)
Replies (1)0
Replies (1)Netstar's replyOfficial
14 Jun 2019, 15:45Good Day Thando,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Netstar's reply14 Jun 2019, 15:45
Official
Good Day Thando,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
