TS
Thando S

1 reviews | Active since May 2018

10 Jun 2019, 15:30

Netstar is **********

On the 23 of April I cancelled my netsar contract due to financial and other reasons then they told me the cancellation fee was going to be R972 I therefore explained to them that due to one of the reasons I'm cancelling my contract I won't be able to pay the full amount, if they could maybe allow me to pay it in 2 months and they refused and as I had told them their debit order bounced, now I receive a new statement they added another amount after I cancelled their service and have handed over my account. Netstar is not a peoples company, it rips people off and they do not notify you of the terms and conditions when they offer you the contract. I'm very unhappy.

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Replies (1)
Netstar
Netstar's reply14 Jun 2019, 15:45
Official
Good Day Thando,

Thank you for your correspondence with Netstar, 

As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.

Kind Regards,

Petronell