Netstar is bad, Netstar is about poor service

Netstar tracking is a total turn-off, bad service, poor communication and everything bad. I got in contact with them in February, they offered their services and I agreed to it. The tracking device was installed but after that I noticed there was way too many problems in their service, I was not happy and therefore I requested that they deactivate my account, that was during the first 16 days, I had not passed the cancellation time yet. My account was never deactivated. Next thing I sold my car, then requested for change of ownership, I received the forms, the new owner filled them in and sent them, the change was never made. Two months down the line I receive a call from CreditWorx, they told me that my account has been handed over, of which I requested their email address so I can forward them all the information about this poor service. I was contacted by Stanley from Netstar who then said he will handle the case, he requested the emails I sent to the company including the change of ownership email, I forwarded everything to him. Soon after that he sent me an email saying the change of ownership can only be done if the money is paid and account in good records. Now my question is, who is supposed to pay when Netstar was the root of the problem? Right now I’m owing over R1000 due to their bad, ridiculous, poor and annoying service, this will now reflect bad on my credit rating.

How can this company do this to its customers? Netstar needs to be run better than this. To this day I still send them emails but getting no response.

NETSTAR is a disappointment.