NM
Ncamsile M
1 reviews | Active since Dec 2021
27 Feb 2023, 11:40
Netstar is a terrible car track provider
Netstar has provided me with such terrible service!! In November 2022 the panic button for the tracker installed in my vehicle was tested and it didn't work..they said they will come and install a new one within 3 working days, it has been 3 months with us being the ones having to contact them to come and re-install a working tracker.
It has been constant calls, all from us to them and empty promises until now, I would even be happier if the stupid tracker was removed and I can get better service from another car tracker provider
Helpful (0)
Replies (3)0
Replies (3)Netstar's replyOfficial
27 Feb 2023, 12:40Good day Ncamsile,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into the matter and contact you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into the matter and contact you for assistance.
Kind regards,
Netstar Team
Netstar's reply27 Feb 2023, 12:40
Official
Good day Ncamsile,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into the matter and contact you for assistance.
Kind regards,
Netstar Team
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into the matter and contact you for assistance.
Kind regards,
Netstar Team
NM
Ncamsile M's updateReviewer Update
07 Mar 2023, 08:08Dear Netstar
I am not sure why you have to respond here if you are just going to lie, it’s been 2 weeks and I have not received a single call from you guys
I am not sure why you have to respond here if you are just going to lie, it’s been 2 weeks and I have not received a single call from you guys
NM
Ncamsile M's update07 Mar 2023, 08:08
Reviewer Update
Dear Netstar
I am not sure why you have to respond here if you are just going to lie, it’s been 2 weeks and I have not received a single call from you guys
I am not sure why you have to respond here if you are just going to lie, it’s been 2 weeks and I have not received a single call from you guys
Netstar's replyOfficial
07 Mar 2023, 09:30Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's reply07 Mar 2023, 09:30
Official
Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
