NM
Ncamsile M

1 reviews | Active since Dec 2021

27 Feb 2023, 11:40

Netstar is a terrible car track provider

Netstar has provided me with such terrible service!! In November 2022 the panic button for the tracker installed in my vehicle was tested and it didn't work..they said they will come and install a new one within 3 working days, it has been 3 months with us being the ones having to contact them to come and re-install a working tracker.

It has been constant calls, all from us to them and empty promises until now, I would even be happier if the stupid tracker was removed and I can get better service from another car tracker provider

0
Replies (3)
Netstar
Netstar's reply27 Feb 2023, 12:40
Official
Good day Ncamsile,


Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into the matter and contact you for assistance.

Kind regards,
Netstar Team
NM
Ncamsile M's update07 Mar 2023, 08:08
Reviewer Update
Dear Netstar
I am not sure why you have to respond here if you are just going to lie, it’s been 2 weeks and I have not received a single call from you guys
Netstar
Netstar's reply07 Mar 2023, 09:30
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards 
Netstar