Netstar is a scan. Don't choose them

What a useless company for a tracking device. I regret chosing this company. My battery was removed and they sent me a message saying " Netstar URGENT. Battery disconnect at 2022-09-22 13:05. If there is an emergency, please contact Netstar @***. To opt-out reply Stop" tell me here, how am I supposed to reply when I am in an emergency? Are you guys not supposed to call me when you pick up anything? Sharp sharp what am I paying for? I can't wait for my contract to end. When I call them to ask why they don't call, they said they don't call for a battery removal .