Netstar is a mistake

If I could give this company no stars at all, I would've. We've made the biggest mistake of our lives to join Netstar. We've joined at the start of 2022 and we are in November and still struggling to get service out of them. First off, they did not reply on our documentation sent to sign up with them. I should've stopped there. Then they got our account mixed up somehow and they've double charged us by loading a debit order although I've marked on the documents, we are paying cash, then our tracker app did not work and now in November, we still do not have roaming although roaming is the main reason, we've chosen a tracker in the 1ste place, today would be the 3rd time I've sent through the forms to get it activated. Our have been going cross border with us being blind coz then it's on and then it's off....??? Netstar is FULL of empty promises. I am so fed-up with them I'm beyond angry and believe you me, I've tried everything with these people. I've begged, pleaded, asked nicely which ended up in me screaming, shouting and swearing and still we are having the same problem. All I can do now, is just warn the next person. DO NOT USE NETSTAR. Their adds are full of promises and boasting about service and reaction but they are actually an *********** pathetic company that cannot uphold something as simple as customer service, not to mention finding your vehicle when it was ******.