CH
Charmaine H
1 reviews | Active since Oct 2020
02 Aug 2024, 08:04
Netstar is a ****!!!
These ****mers fitted my car with a device that doesn't work. I called them more than 6 times requesting them to come collect their faulty device and cancel my contract. Today they took R4000 from my account as a cancellation fee. They *****ulently took my money after multiple attempts to have them cancel my contract and they refused to send a technician to come collect their faulty device. They will be receiving a call from my attorneys.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
02 Aug 2024, 08:28Hi Charmaine,
Thank you for reaching out to us.
We apologize for any inconvenience caused and would like the opportunity to assist you.
If a contract is cancelled prior to its end date a settlement is payable as state in our Terms and Conditions.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for reaching out to us.
We apologize for any inconvenience caused and would like the opportunity to assist you.
If a contract is cancelled prior to its end date a settlement is payable as state in our Terms and Conditions.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply02 Aug 2024, 08:28
Official
Hi Charmaine,
Thank you for reaching out to us.
We apologize for any inconvenience caused and would like the opportunity to assist you.
If a contract is cancelled prior to its end date a settlement is payable as state in our Terms and Conditions.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for reaching out to us.
We apologize for any inconvenience caused and would like the opportunity to assist you.
If a contract is cancelled prior to its end date a settlement is payable as state in our Terms and Conditions.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's replyOfficial
06 Aug 2024, 15:37Hi Charmaine,
Thank you for taking our call and allowing us an opportunity to assist with your request.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply06 Aug 2024, 15:37
Official
Hi Charmaine,
Thank you for taking our call and allowing us an opportunity to assist with your request.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Thank you for taking our call and allowing us an opportunity to assist with your request.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar