JH
Jacqueline H
1 reviews | Active since Aug 2022
12 Sept 2022, 11:24
Netstar *********** review number 3
My account with Netstar was cancelled in 2021. I had the device removed end of August 2022 . Now netstar call me about starting a debit order for the amount of R311.65 for a contract I DON'T HAVE AND NEVER WILL HAVE WITH THEM AGAIN. WHAT PART OF LEAVE ME ALONE NOT INTERESTED DO THEY NOT UNDERSTAND. Not only are they *********** but they dumb idiots with no brain cells.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
12 Sept 2022, 12:16Good day Jacqueline,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
Netstar's reply12 Sept 2022, 12:16
Official
Good day Jacqueline,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
One of our trained professionals will be in contact with you for assistance.
Kind regards,
Netstar Team
JH
Jacqueline H's updateReviewer Update
12 Sept 2022, 12:39The only assistance I need from you is to have to confirm that an account, contract or a tracker. I have not authorized a debit order with you, why would I when I don't have a tracker or account with you. I await immediate confirmation from you.
JH
Jacqueline H's update12 Sept 2022, 12:39
Reviewer Update
The only assistance I need from you is to have to confirm that an account, contract or a tracker. I have not authorized a debit order with you, why would I when I don't have a tracker or account with you. I await immediate confirmation from you.
Netstar's replyOfficial
12 Sept 2022, 16:56Good day Jacqueline,
Thank you for taking our call.
Kindly be advised that your contract is cancelled as per your request and the balance is R0.00.
Kind regards,
Netstar
Thank you for taking our call.
Kindly be advised that your contract is cancelled as per your request and the balance is R0.00.
Kind regards,
Netstar
Netstar's reply12 Sept 2022, 16:56
Official
Good day Jacqueline,
Thank you for taking our call.
Kindly be advised that your contract is cancelled as per your request and the balance is R0.00.
Kind regards,
Netstar
Thank you for taking our call.
Kindly be advised that your contract is cancelled as per your request and the balance is R0.00.
Kind regards,
Netstar