Netstar in need of a shake up

Shocking customer service. Tried calling *** and *** several times, get stuck in automated loop. Left several call me back mssgs and tried the chat bot service - all *******. I also tried to access my account via whatsapp but unable to verify the OTP each and every time. Really Netstar what kind of circus are you running? When I log into the my Netstar website, my vehicle details do not appear and there are no logbooks. I have the Netsatr advanced product but it seems I am paying you for an invisible service. See my account ***