PP
Piet P
1 reviews | Active since Jan 2025
23 Jan 2025, 14:19
Netstar ignoring me
I have been trying since last year to resolve the issue of the tracker unit draining my car battery.
After many attempts and emails, I get no response or service.
My patience has run out.
Their unit is causing damage to my battery now.
Very dissapointed.
DO NOT INSTALL A NETSTAR UNIT!
Helpful (0)
Replies (8)0
Replies (8)
Netstar's replyOfficial
23 Jan 2025, 14:28Good day Piet,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Please allow us an opportunity to investigate the matter and we will help to resolve it as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Please allow us an opportunity to investigate the matter and we will help to resolve it as soon as possible.
Kind Regards,
Netstar
Best regards,
Netstar's reply23 Jan 2025, 14:28
Official
Good day Piet,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Please allow us an opportunity to investigate the matter and we will help to resolve it as soon as possible.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience.
Please allow us an opportunity to investigate the matter and we will help to resolve it as soon as possible.
Kind Regards,
Netstar
Best regards,
PP
Piet P's updateReviewer Update
23 Jan 2025, 14:29 ACCOUNT NO: ***7
PP
Piet P's update23 Jan 2025, 14:29
Reviewer Update
ACCOUNT NO: ***7
PP
Piet P's updateReviewer Update
23 Jan 2025, 14:30 ACCOUNT NO: 1zero9five9one3seven
PP
Piet P's update23 Jan 2025, 14:30
Reviewer Update
ACCOUNT NO: 1zero9five9one3seven
PP
Piet P's updateReviewer Update
23 Jan 2025, 14:33These robo replies are not helping your case...
PP
Piet P's update23 Jan 2025, 14:33
Reviewer Update
These robo replies are not helping your case...
Netstar's replyOfficial
23 Jan 2025, 14:49Good day Piet,
Kindly note we are still investigating the matter with our internal team.
We will revert back to you.
Kind Regards,
Netstar
Kindly note we are still investigating the matter with our internal team.
We will revert back to you.
Kind Regards,
Netstar
Best regards,
Netstar's reply23 Jan 2025, 14:49
Official
Good day Piet,
Kindly note we are still investigating the matter with our internal team.
We will revert back to you.
Kind Regards,
Netstar
Kindly note we are still investigating the matter with our internal team.
We will revert back to you.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
23 Jan 2025, 15:06Good day Piet,
Please note that we tried contacting you to no avail. Please provide us with a convenient time for us to reach you.
Kind Regards,
Netstar
Please note that we tried contacting you to no avail. Please provide us with a convenient time for us to reach you.
Kind Regards,
Netstar
Best regards,
Netstar's reply23 Jan 2025, 15:06
Official
Good day Piet,
Please note that we tried contacting you to no avail. Please provide us with a convenient time for us to reach you.
Kind Regards,
Netstar
Please note that we tried contacting you to no avail. Please provide us with a convenient time for us to reach you.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
23 Jan 2025, 17:03Good day Piet,
Thank you for taking our call and allowing us to assist. Please note we have escalated the request to remove the unit from the vehicle to the fleet customer service.
We will provide you with feedback.
Kind Regards,
Netstar
Thank you for taking our call and allowing us to assist. Please note we have escalated the request to remove the unit from the vehicle to the fleet customer service.
We will provide you with feedback.
Kind Regards,
Netstar
Best regards,
Netstar's reply23 Jan 2025, 17:03
Official
Good day Piet,
Thank you for taking our call and allowing us to assist. Please note we have escalated the request to remove the unit from the vehicle to the fleet customer service.
We will provide you with feedback.
Kind Regards,
Netstar
Thank you for taking our call and allowing us to assist. Please note we have escalated the request to remove the unit from the vehicle to the fleet customer service.
We will provide you with feedback.
Kind Regards,
Netstar
Best regards,
Netstar's replyOfficial
24 Jan 2025, 13:46Good day Piet,
Kindly note that our customer services made contact with you to assist with the de installation /removal of the unit and you confirmed that you already went to a mechanic and the unit/tracker has been removed.
Your account is cancelled and closed; Issue had been resolved.
If you require any further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Kindly note that our customer services made contact with you to assist with the de installation /removal of the unit and you confirmed that you already went to a mechanic and the unit/tracker has been removed.
Your account is cancelled and closed; Issue had been resolved.
If you require any further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,
Netstar's reply24 Jan 2025, 13:46
Official
Good day Piet,
Kindly note that our customer services made contact with you to assist with the de installation /removal of the unit and you confirmed that you already went to a mechanic and the unit/tracker has been removed.
Your account is cancelled and closed; Issue had been resolved.
If you require any further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Kindly note that our customer services made contact with you to assist with the de installation /removal of the unit and you confirmed that you already went to a mechanic and the unit/tracker has been removed.
Your account is cancelled and closed; Issue had been resolved.
If you require any further assistance, please don’t hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,