RK
R K
1 reviews | Active since Oct 2025
03 Oct 2025, 17:52
Netstar Ignoring Cancellation & Still Debiting Me
My bakkie was written off in July 2025. I submitted a cancellation form and gave the tracker removal address. I’ve sent three follow-up emails since, but Netstar has ignored me completely.
Despite this, they continue to debit my account every month. No cancellation, no refund, no assistance, no communication.
This is unacceptable. I demand immediate cancellation, refund of all debits since July, and confirmation that no further charges will be made.
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Replies (1)Netstar's replyOfficial
03 Oct 2025, 18:00Good day Ryan,
We are sorry for the experience you had and understand your frustrations and would like to put you at ease.
Please note that we will get our internal team to assist and provide feedback as soon as possible.
Kind Regards,
Netstar
We are sorry for the experience you had and understand your frustrations and would like to put you at ease.
Please note that we will get our internal team to assist and provide feedback as soon as possible.
Kind Regards,
Netstar
Netstar's reply03 Oct 2025, 18:00
Official
Good day Ryan,
We are sorry for the experience you had and understand your frustrations and would like to put you at ease.
Please note that we will get our internal team to assist and provide feedback as soon as possible.
Kind Regards,
Netstar
We are sorry for the experience you had and understand your frustrations and would like to put you at ease.
Please note that we will get our internal team to assist and provide feedback as soon as possible.
Kind Regards,
Netstar
