SA
Steyn A
1 reviews | Active since Oct 2021
18 Oct 2021, 21:47
Netstar has no service.
Netstar has no service. I have tried numerous time to get a tracking report out of them with absolutely no success or feedback. I've tried canceling my subscription, which I had for nearly 6 years, again without success or feedback. I have been to their branch in town for cancelation twice, but no success. Their whatsapp bot is useless. To top it all, last month for some reason my monthly premium more than doubled without warning. I will never recommend Netstar to anyone.
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Netstar's replyOfficial
19 Oct 2021, 09:42Good day Steyn,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Best regards,
Netstar's reply19 Oct 2021, 09:42
Official
Good day Steyn,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Best regards,