PB
Pablo Blaq-Poet
1 reviews | Active since Apr 2019
28 Sept 2021, 09:36
Netstar has appalling customer service.
Look at all the negative reviews here regarding Netstar. Everyone complains about poor customer service and it is true. When you call in, they will send you from one consultant to the next. I have been calling them for weeks asking for someone to do a unit test on my device. To date, no one has done anything. They don't respond to emails or give call backs. Why are we still supporting Netstar. I am afraid when my car gets ******, Netstar will never be able to assist or find it.
Helpful (0)
Replies (4)0
Replies (4)
Netstar's replyOfficial
28 Sept 2021, 10:18Good day Pablo,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Best regards,
Netstar's reply28 Sept 2021, 10:18
Official
Good day Pablo,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Best regards,
PB
Pablo Blaq-Poet's updateReviewer Update
28 Sept 2021, 11:38Hi. When might I expect your call??
PB
Pablo Blaq-Poet's update28 Sept 2021, 11:38
Reviewer Update
Hi. When might I expect your call??
PB
Pablo Blaq-Poet's updateReviewer Update
13 Oct 2021, 12:51Dear Netstar,
Are you ever going to resolve this? At the least, please have someone come remote the tracker from my car?
Are you ever going to resolve this? At the least, please have someone come remote the tracker from my car?
PB
Pablo Blaq-Poet's update13 Oct 2021, 12:51
Reviewer Update
Dear Netstar,
Are you ever going to resolve this? At the least, please have someone come remote the tracker from my car?
Are you ever going to resolve this? At the least, please have someone come remote the tracker from my car?
Netstar's replyOfficial
13 Oct 2021, 13:03Good day Pablo.
We will contact you shortly, apologies for the delay.
Kind regards,
Netstar
We will contact you shortly, apologies for the delay.
Kind regards,
Netstar
Best regards,
Netstar's reply13 Oct 2021, 13:03
Official
Good day Pablo.
We will contact you shortly, apologies for the delay.
Kind regards,
Netstar
We will contact you shortly, apologies for the delay.
Kind regards,
Netstar
Best regards,