1 reviews | Active since Jul 2012
NETSTAR HARRASSMENT NEVER ENDS - INCOMPETENCE IS SUPREME THOUGH
When I bought a new car, I was told is fitted with Netstar and I just need to activate it by a call which i did. The car had specification problems and i had the car returned to the dealer. However, Netstar never stopped billing me for this car. When i enquired they told me i had to do the cancellation in writing, which i did and settled all the invoices to that date. Netstar wouldn't stop billing even after the cancellation. They started harassing me and when i checked with them, somebody at Netstar did not capture my cancellation (SUPRISE, SUPRISE!!), they demanded i pay the bills and send another cancellation, i reluctantly agreed, paid off the bills again and warned them if they don't capture the second cancellation i will no longer pay for any subsequent bills. Netstar with stunning incompetence again did not capture the cancellation it would seem, and kept on billing me some more. I decided to speak to one of their manager about this Steven Thomas, a Credit Controller, he promised to sort it out. that was the last i heard of him, from there i was getting none ending harassment calls from Creditworx who boastfully tell me they will harass me till i concede to pay up. I stood my ground, the HARRASSMENT BY NETSTAR AND CREDITWORX CONTINUES. It's been 2 year now. To all consumers, avoid NETSTER at all cost if you can.
Thank you for bringing this to our attention.
We will contact you to assist.
Best Regards
Netstar
Thank you for bringing this to our attention.
We will contact you to assist.
Best Regards
Netstar
