JP
Jana P
1 reviews | Active since Mar 2022
13 Aug 2022, 10:32
Netstar harassment
I have received yet another call from Netstar stating that my account is outstanding. This has been a fight that has continued for a couple of months. They have confirmed that my account has been canceled 2 years ago and that they have incorrectly credited my account. This has been settled but they still harrasing me and i have requested to be removed from all thier contact list and they have failed to do so. They refused to get me in touch with thier legal department. What is next? Opening a case with the police. Getting lawyers involved. SOMEONE PLEASE HELP
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Replies (4)0
Replies (4)
Netstar's replyOfficial
13 Aug 2022, 10:40Good day Jana
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into this and contact you to further assist.
Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into this and contact you to further assist.
Regards
Netstar
Netstar's reply13 Aug 2022, 10:40
Official
Good day Jana
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into this and contact you to further assist.
Regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will look into this and contact you to further assist.
Regards
Netstar
JP
Jana P's updateReviewer Update
13 Aug 2022, 11:12Good day
Pleas get someone from your legal department to contact me.
Pleas get someone from your legal department to contact me.
JP
Jana P's update13 Aug 2022, 11:12
Reviewer Update
Good day
Pleas get someone from your legal department to contact me.
Pleas get someone from your legal department to contact me.
Netstar's replyOfficial
13 Aug 2022, 11:25Good day Jana
We have escalated the matter they will contact you on Monday to further assist.
Regards
Netstar
We have escalated the matter they will contact you on Monday to further assist.
Regards
Netstar
Netstar's reply13 Aug 2022, 11:25
Official
Good day Jana
We have escalated the matter they will contact you on Monday to further assist.
Regards
Netstar
We have escalated the matter they will contact you on Monday to further assist.
Regards
Netstar
Netstar's replyOfficial
16 Aug 2022, 15:16Good day Jana,
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through.
Please be advised that the file has been closed and there won't be any further calls or messages from the collections team.
Kind regards,
Netstar Team
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through.
Please be advised that the file has been closed and there won't be any further calls or messages from the collections team.
Kind regards,
Netstar Team
Netstar's reply16 Aug 2022, 15:16
Official
Good day Jana,
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through.
Please be advised that the file has been closed and there won't be any further calls or messages from the collections team.
Kind regards,
Netstar Team
On behalf of Netstar, we would like to send our sincerest apologies for the unfortunate experience that you went through.
Please be advised that the file has been closed and there won't be any further calls or messages from the collections team.
Kind regards,
Netstar Team