NN
Nkosinathi N
1 reviews | Active since Apr 2023
17 Oct 2024, 08:20
Netstar harassing me
I took a contract with Netstar for 3 years. My car was written off 3 months after I took this contract. I reported to Netstar and I was told that I cannot cancel until 3 years lapses. The contract expired in June 2024. I emailed them in July 2024 asking them to cancel the contract. They didn't bother. It was back and forth until eventually in August, I received confirmation via email that it is canceled. Surprisingly I still get calls and emails from them threatening with legal actions for non payments. Netstar is harassing me, they need to stop.
Helpful (0)
Replies (4)0
Replies (4)Netstar's replyOfficial
17 Oct 2024, 08:32Hi Nkosinathi
Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.
Kind regards,
Netstar
Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.
Kind regards,
Netstar
Best regards,
Netstar's reply17 Oct 2024, 08:32
Official
Hi Nkosinathi
Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.
Kind regards,
Netstar
Thank you for flagging this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance.
Kind regards,
Netstar
Best regards,
Netstar's replyOfficial
17 Oct 2024, 15:08Hi Nkosinathi
We are pleased to advise that your account has been updated as per our finance department. We apologize for the inconvenience caused. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to advise that your account has been updated as per our finance department. We apologize for the inconvenience caused. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
Netstar's reply17 Oct 2024, 15:08
Official
Hi Nkosinathi
We are pleased to advise that your account has been updated as per our finance department. We apologize for the inconvenience caused. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
We are pleased to advise that your account has been updated as per our finance department. We apologize for the inconvenience caused. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
NN
Nkosinathi N's updateReviewer Update
17 Oct 2024, 15:51What I want to hear is that it is closed as of July and there will be no more threats and harassment, because I don't know if your meaning of updated is the same as mine.
NN
Nkosinathi N's update17 Oct 2024, 15:51
Reviewer Update
What I want to hear is that it is closed as of July and there will be no more threats and harassment, because I don't know if your meaning of updated is the same as mine.
Netstar's replyOfficial
17 Oct 2024, 15:55Good day Nkosinathi
We have noted your query and a consultant will contact you to further assist.
Regards
Netstar
We have noted your query and a consultant will contact you to further assist.
Regards
Netstar
Best regards,
Netstar's reply17 Oct 2024, 15:55
Official
Good day Nkosinathi
We have noted your query and a consultant will contact you to further assist.
Regards
Netstar
We have noted your query and a consultant will contact you to further assist.
Regards
Netstar
Best regards,
