PS
Peter S
1 reviews | Active since Feb 2015
16 Feb 2023, 13:35
Netstar GO is a ****. Can never cancel it!!!
It has been many months since I cancelled my trackers amd still netstar is deducting money off my account for that netstar go thing. Many times have I requested to have that additional service cancelled and they never phone back. Getting a direct number for them is impossible as well. A double deduction of R130 in december. RIDICULOUS!!!!
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
16 Feb 2023, 14:03Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's reply16 Feb 2023, 14:03
Official
Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
PS
Peter S's updateReviewer Update
28 Feb 2023, 07:49Good day
Yet another debit order of R65 went off. If this issue isnt sorted out I will have to take this matter further. Netstar is now *****ing money from my bank account. You dont have authority to have access to my bank account and yet Netstar is still *******ly debiting my account. Unacceptable!!!!
Yet another debit order of R65 went off. If this issue isnt sorted out I will have to take this matter further. Netstar is now *****ing money from my bank account. You dont have authority to have access to my bank account and yet Netstar is still *******ly debiting my account. Unacceptable!!!!
PS
Peter S's update28 Feb 2023, 07:49
Reviewer Update
Good day
Yet another debit order of R65 went off. If this issue isnt sorted out I will have to take this matter further. Netstar is now *****ing money from my bank account. You dont have authority to have access to my bank account and yet Netstar is still *******ly debiting my account. Unacceptable!!!!
Yet another debit order of R65 went off. If this issue isnt sorted out I will have to take this matter further. Netstar is now *****ing money from my bank account. You dont have authority to have access to my bank account and yet Netstar is still *******ly debiting my account. Unacceptable!!!!
Netstar's replyOfficial
01 Mar 2023, 09:13Good day Peter,
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Netstar's reply01 Mar 2023, 09:13
Official
Good day Peter,
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team