1 reviews | Active since Jun 2018
NETSTAR GETS ONE STAR
I cancelled my Netstsr 2 days after the installation. My reasons for cancelling were that they gave me the wrong package after I had extensively told them exactly what I'm looking for. The guy that did the install also mucked up my brand new bakkie. He scratched my door panel scratched my steering wheel and drilled a hole through my handbrake, mounting to install something that I didn't want. I specifically told them that I wanted the exact same package as what they'd given me on my previous bakkie. A simple instructions to follow: I have already moved on to another tracking company that is doing far better from the get-go. However, as it turns out, Netstar did not cancel my contract, nor did they cancel the contract on my previous bakkie. The day I cancelled, they had confirmed with me that my contract was officially cancelled. So, as a result, they have been debiting my account *******ly. I urge you to think long and hard before considering a car tracking company. It would be in your best interest to stay away from companies that can't follow simple instructions.
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied. We are happy to handle your case. A trained consultant will contact you to assist.
Kind Regards
Netstar
Best regards,
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied. We are happy to handle your case. A trained consultant will contact you to assist.
Kind Regards
Netstar
Best regards,
