MP
Moraig P

1 reviews | Active since Jan 2020

14 Nov 2025, 15:37

Netstar gets ahead of itself.

Im not happy with Netstar. I bought a second-hand car and the previous owner had a contract with Netstar. Next thing, I receive an sms that my unpaid Netstar invoices have been handed over to a lawyer! I did not sign up with Netstar. I have no contract with them but they quickly invoiced me and then handed me over the following month. Really bad practice.

I tried to phone them but they kept me waiting for ages and I had to hang up as I was spending a lot of money on the call. They phoned me back and agreed to cancel the "contract". They said they would send an sms to confirm this. I did not receive this sms- only another sms saying my account has been handed over to attorneys. Not happy at all.

0
Replies (3)
Netstar
Netstar's reply14 Nov 2025, 15:44
Official
Good day Moraig,

 We are terribly sorry for the experience you had with us. Please be assured that your query has been noted, and our internal team will be in contact with you to assist further. 

Kind Regards,
Netstar 
Netstar
Netstar's reply14 Nov 2025, 16:04
Official
Good day Moraig 

We have noted your query and would like to further assist. Please be advised that a consultant will contact you to assist. 

Regards 
Netstar 
Netstar
Netstar's reply19 Nov 2025, 12:40
Official
Good day Moraig 

As per our consultants you have been contacted and assisted. 

Regards 
Netstar