Netstar - **********

Yesterday at about 12:14pm, I received a call from Netstar. The agent who contacted me was very rude, she had no interest in what it is I was trying to explain to her.

I toll her that i was at a workshop and could not talk to her any further, and said she should fix the problem with her colleagues and call me later. Her response was "No, I want to finalize this now, or else I'm handing it over to legal, my response to her was "Go ahead and do so". She even has the nerve to tell me that it does not matter whether I submit a cancellation notice in 2018 or in February 2019, it is irrelevant, I should still pay my outstanding balance.

I told her to put everything that she had said in writing. I told her in the letter they should respond as to why they did not acknowledge receipt of my initial letter in 2018, what they say I owe them for, and how come this was never brought to my attention, and why they only decided to contact me after I had reversed their ******* debit orders.

I realized that this Organization has no interest in listening to anything that their clients' has to say, their aim is to loot people's hard earned cash.

After the workshop, I called them back, and spoke to Petronell Mageza, who promised that she would contact me back before end of business after she has checked my profile. They still have not called back.

I do not take kindly to threats and bad service. How do they expect people to pay for a device that they don't have anymore. There are people who paid out of fear, because they were threatened with legal action, well, that won't work with me.