Netstar

I have had the worst service with Netstar,to think my contract is not even a year old.I installed their device in July last year started having battery issues with my car.I took the car to bmw and the diagnostics said its been drained by an my tracker.I took the car to them last week Tuesday and they are blaming the battery warranty.I was meant to get an update last week Wednesday from Jack Chauke one of their supervisor and to date I'm still waiting.I sent an email to Lerato Ledwaba last week then she responded Sunday night by asking Jack to contact me.I tried calling him guy just won't return my call.I regret ever signing with them.