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Abbas R

1 reviews | Active since Sept 2021

20 May 2024, 20:16

NETSTAR, ******

The worst service ever with Netstar, I had 2 cars on netstar and sold both cars and called the HOTLINE number on numerous occasions and even sent emails to stop my debit and add the new owner for the debit order, yet it was kit done. The car that was suppose to be on was on on the app and if one goes to the app, the car doesn't reflect. So I got frustrated, told them to cancel all cars on the system. Now they send me a bill for R5000. What ******, yet you call, there is no response to legal department, they say, they Woll call you back. I will never refer this king of poor and frustration service to anyone.

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Replies (2)
Netstar
Netstar's reply21 May 2024, 07:25
Official
Good day Abbas,

Thank you for reaching out to us.  Please give us the opportunity to investigate your enquiry.  One of our consultants will reach out to you shortly.

Kind Regards,
Netstar
Netstar
Netstar's reply21 May 2024, 14:26
Official
Good day Abbas,
 
We are glad to see that you were contacted and assisted. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 


Kind Regards,
Netstar