Netstar - Dont waste your time/money

These guys are probably the worst tracking company when it comes to service. If you want a tracker and thats it, then go for it! But if you want service, stay well clear of them! Its all fine and well until you need assistance. Firstly their app takes 5 minutes to login into - thats 4:50 seconds too long in an emergency. Secondly. Months of no-communication from them, after weekly requests. 5 months to get any meaningful direction - all the while my car show its still at the fitment centre - another month to find out why its now in a different Province. After arguing the cancellation policy, and that i refused to pay the contract balance as they have given me zero service for 6 months - there was no formal cancellation procedure - just cut off from app. Not that i should complain as i wanted out - but now i was sitting with vehicles with no tracker and had to scramble for appointments. So they are a company that feels very little for the client, their T&C's make sure they take zero responsibility for anything. Happy to take your money - but give little in return.