MK
Marion K
1 reviews | Active since Jan 2018
15 Oct 2021, 17:03
Netstar does not know customer service!!
Netstar - your customer service is way below par! I mean how long does it take to go a cancellation? Since the 8th September I have emailed customer service and cancellations to tell you to cancel my contract which ends in October 2021 anyway. NOBODY comes back to me. Phoning is also useless because those call center people are absolutely ***********.
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Netstar's replyOfficial
15 Oct 2021, 17:13Good day Marion,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's reply15 Oct 2021, 17:13
Official
Good day Marion,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar