Netstar does not care

NOT A CUSTOMER.. Called in to report an accident caused by one of their vehicles. The driver was driving like a drunk and could not hold his lane. He proceeded to overtake us whilst there was a car next to us and then immediately brake tested the other driver and that resulted in a bumper bash. problem here is that I called Netstar's emergency line, took 10min and 2 calls to get through, when I eventually got to a call centre agent, she asked for the cars registration number after which I rep**** that I did not stop because I had 2 young kids in the car and their driver was not at all in the state of mind to be considered safe. the agent said she would speak to her manager and he/she would call me back within 10min, yeah that was a joke. they eventually called me back and said that their technical centre is only open from monday ( happend saturday evening around 18:00 ) and then they will look up the vehicle and the location of the incident. no-one was willing to investigate and check if either driver was OK ... this is scary and I unfortunately could not help the driver involved because of above mentioned reasons. Netstar's response is even worse than what you would receive from SAPS. NEVER EVER USE NETSTAR, USELESS BEYOND COMPREHENSION !!!