Netstar - dismal after sales service

Terrible service. I had a unit installed over a week ago. Despite numerous calls and being passed from pillar to post the unit it still not working and nobody gets back to you. The call centre agents are poorly trained, so not know how to direct a query and do not respond. Emails go unanswered. In summary I highlight recommend using another service provider. I previously used Tracker and their service was way better.