Netstar - Disappointing Customer Service.

Absolutely shocking service from Netstar, we have called the call center countless times to assist with cancellation of our old unit as we sold our vehicle and to fit a new unit into our new vehicle which was actually advised by Netstar. We spoke to a gentleman who even sent us a confirmation sms and from there nothing else was done. We have called in multiple times as well as emailed with no success. Eventually we got hold of a lady who promised to help by getting a manager named Mariska to call us back, this has also gone nowhere. We were sitting in a situation where our vehicle was now uninsured for theft and hijacking as we were only given a month from our insurers to fit a tracker. I relayed this info onto Netstar and the request was still ignored. The tracker issue is still unresolved almost 2 months later, thanks to the incompetence and total lack of service . I am now paying for 2 tracking contracts, Netstar in a vehicle we no longer own and my new Cartrack tracker as the risk of having my car being ****** and not covered is to great and I needed to make a decision to protect myself. I would think twice about recommending Netstar, really disappointed as the service we received in the past was nothing short of excellent.