Netstar de*****ing insurance company since 2016

I canceled my insurance in May 2016 and sent a proof of letter for cancelation as requested by them 3 years they have been debiting my account.

After 2 years of debit orders from my FNB account Out of the blue two years later the do a debit order from my Nedbank account. They say I never changed the banking details to FNB, when they have been debiting from FNB.

I asked for my statement ma and proof from them and they have never sent it to this day

How do you never debit for two year and the debit my account?

Still waiting for proof of my statements. And now they have handed me over for debt collection

They say the insurance company has been paying them. I canceled in May 2016. So they have been *****ing money from the insurance company

How the actual F”^k