MP
Matt P

1 reviews | Active since Jul 2022

08 Jul 2022, 09:18

Netstar deducting premiums after policy cancelation

Canceled my tracking device on my vehicle because I sold my vehicle. I was told that I would need to pay 1 month extra premium to do so. This was in April 2022 so May should have been my last premium. We now in July 2022 and they still deducting the monthly fee. It's impossible to get ahold of anyone who can assist me and am being sent from pillar to post.

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Replies (1)
Netstar
Netstar's reply08 Jul 2022, 11:25
Official
Good Day, 

We are sorry that you have had this experience. We would like an opportunity to learn more about your case and see how we can make this right. Our team will handle this matter with urgency.

Kind Regards
Netstar