Netstar debiting my account and I am not a client of Netstar

I do not have a car on Netstar. I do not deal with Netstar. I have signed no contract with Netstar, yet they are **********ly taking money from my account I have spoken to Tebogo Kekana at Netstar and they confirmed that the account at Netstar that they are debiting my account for is not me. I received a email from Amogelang Mokhonoana at Customer care and given the Case Number CAS-522684-C1K3 After eight months Netstar has still not stopped taking money from my banking account. I have addressed my complaint to The Managing Director of Netstar at *** No response and no action has been taken to assist me. I tried to register myself on their website using my ID number and it says I do not have an account with Netstar.