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SMKD
Skhumbuzo Maceba Ka Dyakala

1 reviews | Active since Mar 2020

12 Aug 2022, 00:15

Netstar debit cancellation 😞 😫 😑

I been with Netstar more than 4 years, June 2022 I canceled my membership cause I sold the car but yet are still billing me even today and they even handed me to debt collectors I hate shame this company

0
Replies (6)
Netstar
Netstar's reply12 Aug 2022, 09:41
Official
Good day Skhumbuzo 

We are glad that you reached out to us. we will look into this matter and ensure that your case is handled to your satisfaction. 

Regards 
Netstar 

Best regards,

Netstar
Netstar's reply16 Aug 2022, 12:10
Official
Good day Skhumbuzo 

As advised by our agent they have contacted you and are looking into your query to further assist.

Regards 
Netstar

Best regards,

SMKD
Skhumbuzo Maceba Ka Dyakala's update07 Dec 2022, 19:52
Reviewer Update
Guys am so ****en tired with ur company still send me bill were as I canceled ur policy June 2022 and I even pay two months you cheated me July and August and this morning you send me a bill for September for what services
Netstar
Netstar's reply08 Dec 2022, 09:42
Official
Good day Skhumbuzo,

Thank you for taking your time to contact us.

We will contact you to assist.

Kind regards,
Netstar Team

Best regards,

Netstar
Netstar's reply08 Dec 2022, 10:23
Official
Good day Skhumbuzo

Kindly be advised that we have corrected and credited billing on your account.  If you need further assistance, please do not hesitate to contact us

Kind regards,
Netstar Team


Best regards,

SMKD
Skhumbuzo Maceba Ka Dyakala's update17 Dec 2022, 18:11
Reviewer Update
What did you correct cause I had to do a reverse the ******* deduction on the 15 December 2022 Netstar ke you please ****en correct my account and permanently close it please