*********** NETSTAR!!!

I called Netstar in April 2023 and have proof, requesting for them to update my new banking details, they were debiting from my FNB account, then I gave them my new account and the rude lady i spoke to confirmed new banking details were updated, ABSA accountcount I asked them not to debit from anymore, more than one, many times actually, I would like for the to refund me the bank charges and they MUST stop debiting as i have instructed them to. also to my surprise, they debited the new account i updated with them but on a wrong date, i also want them to refund the bank charges cause when they debited there was no money in the account cause they decided to debit on the date I did not give them. I also want a recording of that call where I called them to update my new banking details. I want them to pay bank charges incurred on my FNB and ABSA account.

at this point I dont know where i stand with them. Also when I first started using Netstar in 2017, it was a 3 year contract, after the three years had passed they have been debiting, i didnt sign with them again, but i didnt have a problem with them debit further even after three years, so they must not act like i signed a new contract with them, they are now busy sending me sms that i owe them they even referred my account to Attorneys, how PATHETIC. I demand to be called by Netstar's consultant as I need some answers. they must stop sending me sms's to call them, i dont owe them a thing, they must just fix their mess.