NETSTAR CUSTOMER SERVICE - APPLICATIONS-NOT UP TO STANDARD

I AM WAITING FOR NETSTAR SINCE 28 AUG TO SERVICE A SIMPLE REQUEST TO RE ACTIVATE A TRACKING UNIT PRE- INSTALLED IN A CAR MY COMPANY JUST PURCHASED SECONDHAND PER EMAILS PROVIDED ON THEIR WEBSITE AS WELL AS PHONING IN A REQUEST. SO BETWEEN 3 OPTIONS IT TOOK THEM 7 WORKING DAYS JUST TO SEND AN APPLICATION FORM AND PHONE ME BACK FOR THE 1ST TIME. GOOD RIDDENS I HAVE MY OTHER FLEET VEHICLES WITH ANOTHER SERVICE PROVIDER. MY REQUEST WOULD HAVE BEEN SERVICED AND LIVE WITHIN 24-48 HRS WITH THEM FROM TELEPHONIC REQUEST TO FORM TO LIVE TRACKING UNIT. THEIR SERVICE IS NOT GOOD AT ALL 1 STAR EVEN OVERATED IN MY CURRENT OPINION. HOPEFULLY MY APPLICATION WOULD BE SERVICED TODAY OR WITHIN 24 HRS.