1 reviews | Active since Nov 2013
Netstar Customer Information Breach
Netstar Customer Data base has been hacked on 23 June 2025, Customer Name, Physical Address and Banking Details have come to the knowledge of the general public and every hacker in the world. Customers were informed of this breach on Sunday evening. When customer care was contacted to comment on the current situation, Customer Care Consultants and Manager remained silent , only to comment how sorry they were ,nothing was said about how they would fix the breach and secure the information of their customers. Please be weary of companies that offer nothing to protect your rights as a consumer. Netstar can not have your cannot protect your assets , all your information has already badly compromised by Netstar and you are already potential victim to every hijacker and armed ******.
Thank you for reaching out regarding the recent cybersecurity incident.
We understand your concern and are committed to assisting you promptly.
In the meantime, please visit our dedicated support microsite at https://go.netstar.co.za/netstar/privacynotice for full details and recommended protective steps.
We sincerely regret any inconvenience caused and remain dedicated to safeguarding your information.
Regards,
Netstar
Best regards,
Thank you for reaching out regarding the recent cybersecurity incident.
We understand your concern and are committed to assisting you promptly.
In the meantime, please visit our dedicated support microsite at https://go.netstar.co.za/netstar/privacynotice for full details and recommended protective steps.
We sincerely regret any inconvenience caused and remain dedicated to safeguarding your information.
Regards,
Netstar
Best regards,
Please "assist me promptly" and explain in detail exactly how Netstar intends to remedy this situation and prevent it from re occurring in the future. Tell your customers and future customers........
Please "assist me promptly" and explain in detail exactly how Netstar intends to remedy this situation and prevent it from re occurring in the future. Tell your customers and future customers........
Thank you for your reply, we are sorry you feel this way. Please note the matter has been escalated to our Management Team for further assistance.
Kind Regards,
Netstar
Best regards,
Thank you for your reply, we are sorry you feel this way. Please note the matter has been escalated to our Management Team for further assistance.
Kind Regards,
Netstar
Best regards,
Please note that this matter has been escalated for assistance.
Kind Regards,
Netstar
Best regards,
Please note that this matter has been escalated for assistance.
Kind Regards,
Netstar
Best regards,
