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brenda M

1 reviews | Active since May 2016

02 Apr 2020, 08:07

Netstar Continuous debit order after cancelling

After my contract for tracker ended with netstar i called them many times to cancel it and they told me they cancelled, they even sent me a message to show as cancelled, they are still continuing to debit my account and the amount has now increased from the original, my bank no longer want to reverse it anymore saying i cannot stop it again. i am really angry about this and will be taking it further.

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Replies (1)
Netstar
Netstar's reply04 Apr 2020, 12:20
Official
 Good Day Brenda,

Thank you for your correspondence with Netstar, 

Please refer to the email e sent in response of the above complaint

Best Regards, 

Netstar