Netstar continues to over bill me

It is a tiresome process to get Netstar to adhere to their own billing arrangements as indicated on their adverti*****ts. Where I am supposed to pay R179 p/m my initial bill was R200 and the escalated to R296.55 last month.<br> <br> Do not bother to send emails as you will only receive automated responses. Phone calls and follow-up does not work as well as their people are unable to resolve the matter; ref Odette in their account department. I have asked them to resolve the matter even when they noted that they were over billing me, to date I am still to receive an outcome on this from Netstar.....