Netstar Continues Debiting My Account After Cancellation

Subject: Netstar Continues Debiting My Account After Cancellation I am extremely frustrated and disappointed with the lack of assistance regarding the cancellation of my policy.

I cancelled my policy with Netstar and have since sent two emails requesting confirmation of the cancellation and the cessation of all debit orders. Despite these requests, Netstar continues to deduct money from my bank account every month.

What is even more concerning is that my emails have gone unanswered, leaving me with no indication that my matter is being attended to. This lack of communication and continued debiting after cancellation is unacceptable.

I urgently request that Netstar: Confirm that my policy has been cancelled. Stop all future debit orders immediately. Refund any amounts deducted after the effective cancellation date. Provide written confirmation that this matter has been resolved.

I trust that Netstar will address this issue without further delay.

Kind regards, RAMOROESI MORE