NETSTAR complaint

When contacting Netstar in OCTOBER'25, I asked to cancel the contract as we have sold the vehicle. The agent informed me that I can transfer the device to our new vehicle {at an exorbitant price}, as I am liable for the remaining time of the contract. I then informed NETSTAR via email that such an amount, on top of the monthly installment is not acceptable. I then emailed NETSTAR requesting that the CONTRACT be transferred to the new owner, as I saw on the internet that it can be done. I received an "automated acknowledgement" of the email, and to expect response within 2 working days. Heard NOTHING again from NETSTAR, they just continued to present the debit order for both the vehicles. A couple of weeks later I also sold my Polo Vivo,.. informed NETSTAR round mid Dec'25 that the buyer will gladly take over the tracker contract. Decembers debit order was NOT presented, fortunately, AND TO THIS DAY I HAD NOT heard another word from NETSTAR, except that, WITHOUT GETTING BACK TO ME IN THE PAST 6-7 WEEKS, concerning the transfer to the new owners, they have now tried to PRESENTED a double debit order WHICH I make sure does NOT go through. I strongly advise all, NOT to even consider NETSTAR for tracking devices, the agents are VERY ready to sell to you, BUT NO AFTER SERVICE ASSISTANCE AT ALL.

Mrs Morkel ***