sW
simon W
1 reviews | Active since Feb 2014
09 Sept 2024, 12:25
Netstar cold call - Lack of respect.
When someone from your company "Cold Calls" me to offer a tracking service and I politely DECLINE at the start of the conversation, to save my time and yours, it is NOT very professional to just PUT THE 'PHONE DOWN, without even a thank you, or "Have a good day", just the 'phone gets put down in your ear. I unfortunately did not get the young ladies name, but the call was from *** at 12:10 on Monday 9th September 2024. Please advise this individual the importance of "CLIENT SERVICE"!!! I will definitely NOT be using your services, ever! Please remove my number (you know it as it's on your call records) from your phone book. Thank you!
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Replies (1)Netstar's replyOfficial
09 Sept 2024, 13:31Hi Simon
Thank you for flagging this matter with us. Please note that we appreciate your feedback on this matter and we are sorry to hear that you have had this experience.
Kind regards,
Netstar
Thank you for flagging this matter with us. Please note that we appreciate your feedback on this matter and we are sorry to hear that you have had this experience.
Kind regards,
Netstar
Netstar's reply09 Sept 2024, 13:31
Official
Hi Simon
Thank you for flagging this matter with us. Please note that we appreciate your feedback on this matter and we are sorry to hear that you have had this experience.
Kind regards,
Netstar
Thank you for flagging this matter with us. Please note that we appreciate your feedback on this matter and we are sorry to hear that you have had this experience.
Kind regards,
Netstar
